Compliance & Security

Supporting your compliance needs

At VPass, we are committed to continually develop features that meet global standards and compliance strategies that assists you and helps make VPass a greater product. We understand the importance of compliance and the effects it has on your business and are involved in meeting different standards in countries all around the world.

EU General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a set of new regulations designed to harmonize data privacy laws across Europe and strengthen privacy regulations for citizens of the European Union. In addition to all organizations within the EU, GDPR also applies to organizations in other countries who offer goods or services to EU citizens.

Is VPass preparing for the GDPR?

VPass is actively working towards GDPR compliance ahead of May 2018. We are committed to ensuring GDPR compliance and have implemented new ways that will assist with the data process and will meet full GDPR compliance.

We have actively been reviewing our vendor contracts and we are adapting our Terms and Conditions to reflect these new changes to regulation. We’re making very good progress and we’ll reach out soon to you with our updated Terms and Conditions as well as Data Protection Addendum.


Is VPass going to be compliant?
Absolutely yes! We’re big supporters of GDPR.

Is my service going to change?
No, nothing changes in the scope of provided services.

Will I be able to use VPass in all regions around the world?
Yes, VPass will ensure you can continue running GDPR-compliant services around the world.

What do you use personal data for?
We only use personal data as needed to run the service. We value your privacy and we’ll do everything we can to protect it.

How long is the data retained?
The data is retained for the duration of your service and after that for up to 1 month in backup systems that automatically purge the data.

Are you processing data outside of EU?
ITWT P/L is an Australian company operating our services globally in more than 15 regions. Your data primarily stays in regions where you decide where your data will reside. Logs of search queries and operations can be processed outside of the EU but always stay in a system respecting privacy and security, ensured by VPass.