Phone camera does not take my photo at sign in

When using your phone camera (1) to scan take your photo on an organisation’s sign in form and…

  • nothing happens or…
  • (2) there is an error message eg: enumerateDevices() not supported.

…this may be due to the age of the phone or faulty phone camera.

To sign in, please use the sign in tablet most likely setup by the premises you are visiting.