Printer Setup – iPad Kiosk App – AirPrint (Wi-Fi)


VPass is only compatible with iOS14+
Requires the Brother DK-22205 (DK-2205 in USA) 62mm print roll. Will not print otherwise.
Requires the installation of the black VPass Kiosk App on your iPad (Step 11). Some users may already have the blue VPass-Kiosk Home Screen icon on your iPad. It may be best to delete it to avoid confusion.

 

Brother QL-820NWB Printer Setup

1. Download the Brother Quick Setup Guide here and complete steps 1-9.

2. For the steps below you will need:

  • Wi-Fi network name
  • Wi-Fi network password (Network Key)


3. Press the [Menu] button.

4. Use the [▲] and [▼] buttons to select WLAN > WLAN (On/Off) > On in the settings menu. Press [OK].

5. Use the [▲] and [▼] buttons to select WLAN > Infra Manual Setting in the settings menu. Press [OK].

6. Your printer will search for available Wi-Fi networks. Remember, your printer and iPad will need to be on the same network.

7. Use the [▲] and [▼] buttons to select your desired network. Press OK.

8. Enter your password.

9. Look in the top right of the screen. Press [Menu] to switch between uppercase, lowercase, numbers and symbols.

10. Use the [▲] and [▼] buttons to select the correct characters.

11. If it connects, it will say “Connected!” Press [OK]. If it does not connect, repeat steps 5 through 7.

12. Press the [↩] button to return to the main screen. You should see the Wi-Fi icon in the top right.

 

Pair the printer with the iPad

13. On the iPad’s App Store, do a search for “VPass Kiosk”.

14. Download the App (You will need an Apple ID to do this).

 

Upon opening the VPass Kiosk App, the iPad will ask if you would like to use Bluetooth. Tap OK (15).

 

16. Select your Region*.

*If in NZ, please use AU. If in EU or ZA use UK. Rest of world please use US.

 

17. Login to the VPass Kiosk App, using your Account Owner, Super Admin or Admin credentials.

You will then be prompted to assign the Site and Location for this device.

 

18. Upon reaching the home screen, tap and hold the VPass Logo in the grey footer bar for 5 seconds (19).

20. When the Connect to printer window comes up, select AirPrint.

21. The printer will then be listed in the top left.

 

 

22. Your AirPrint printer is now connected. Close the window and do your first sign in.

 

To select a Badge Printing Template please refer to this help article.

 


Whitelisting

You may need to whitelist the following URLs on your Wi-Fi server. These vary according to your country:

dashboardapi.vpass.io
itwtapi.vpass.io
visitorapi.vpass.io
visitorapi.vpass.io/chathub
socket.vpass.io
cdn.vpass.io

dashboardapi-uk.vpass.io
itwtapi-uk.vpass.io
visitorapi-uk.vpass.io
visitorapi-uk.vpass.io/chathub
socket-uk.vpass.io
cdn-uk.vpass.io

dashboardapi-us.vpass.io
itwtapi-us.vpass.io
visitorapi-us.vpass.io
visitorapi-us.vpass.io/chathub
socket-us.vpass.io
cdn-us.vpass.io

dashboardapi-ca.vpass.io
itwtapi-ca.vpass.io
visitorapi-ca.vpass.io
visitorapi-ca.vpass.io/chathub
socket-ca.vpass.io
cdn-ca.vpass.io

 

 

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